Our Policies
Service Policies
Operational Policies
Terms of Trade
Values Statement
Code of Conduct
Philosophy
Commitment to Child Safety
Service Policies
NA-POL-0001.1 Nutrition, Food & Beverages and Dietary Requirements
NA-POL-0001.5 Tobacco, Drug & Alcohol Free Environment
NA-POL-0001.6 Child Protection
NA-POL-0002 Interactions With Children
NA-POL-0003.1 Incident, Injury, Trauma & Illness
NA-POL-0003.2 Infectious Diseases
NA-POL-0003.3 First-Aid Administration
NA-POL-0003.4 Medical Conditions
NA-POL-0004 Serious Incidents, Emergency & Evacuation
NA-POL-0005.1 Delivery & Collection of Children
NA-POL-0005.2 Excursions & Regular Outings
NA-POL-0005.3 Transportation and Safe Arrival of Children
NA-POL-0006 Educator Fee Policy
NA-POL-0007 Confidentiality, Privacy & Educator Record Management
NA-POL-0008 Grievance and Complaints
NA-POL-0009 Legal & Insurance Cover
NA-POL-0010 Enrolment & Placement of Children
NA-POL-0011 Participation of Volunteers & Students on Practicum Placement
NA-POL-0012 Acceptance & Refusal of Authorisations
NA-POL-0013 Positive Behaviour Guidance
NA-POL-0014 Additional Child Care Subsidy
NA-POL-0015 Absences from Care
NA-POL-0017 Anti-Bias, Equity & Inclusion
NA-POL-0018 Safe Use of Digital Technologies and Online Devices
Operational Policies
NA-POL-0020 Engagement and Registration of Educators
NA-POL-0021 Engagement & Registration of FDC Assistants
NA-POL-0022 Fit & Proper Persons Policy
NA-POL-0023 Record of Visitors to a Family Day Care Residence or Venue
NA-POL-0024 Assessment & Reassessment of FDC Facilities
NA-POL-0025 Keeping a Register of Service Staff, Educators, Assistants, Students & Volunteers
NA-POL-0026 Monitoring, Support & Supervision of Family Day Care Educators and Assistants
NA-POL-0027 Provision of Information, Support & Personal Development To Educators & Assistants
NA-POL-0028 Employment of FDC Service Staff